Before you write in
For most questions, the fastest answer is already written down:
- Using a tool, a flag, or reading a report? Check the docs.
- License or billing question? See the FAQ first — offline verification, refund policy, and delivery time are all covered there.
- Found a bug? Include the command you ran, the tool’s version (
--version), and — if you can share it — the report or error output, in your message above.
Response times
Sales & Enterprise — volume licensing, Enterprise pricing, and org-wide rollout questions. Support — Personal license holders: 3–4 business days. Enterprise: 48-hour priority response.